Professional bag factory, we have fashion women's tote bags, canvas bags, shoulder bags, leisure bags, beach bags
Elegant design to highlight your beauty. A more user-friendly design that suits you. Daily leisure, travel, office space. It is the best gift for friends, family or yourself.
Support professional production, custom logo, style and packaging.
Attention:
1: Please allow the product size error of 1-3 cm, color error of 5%!
2: Due to the color difference of the computer screen, especially the color difference of the CRT screen and the LCD screen, we can not guarantee the color of our products and the pictures you see are exactly the same, I hope you can understand!
At the CHIDI Empire, we are proud to offer international shipping to customers around the world. While we strive to make our products accessible globally, there are certain countries and regions we are currently unable to ship to. In the event that your location is not supported, we will notify you and issue a full refund prior to shipment. We reserve the right to cancel and refund international orders if shipping is not possible to the destination.
If you're uncertain whether we can ship to your country, please don’t hesitate to reach out to our support team at support@chidiempire.com, or contact us through our website at our Contact Us page.
Shipping Benefits
Free Shipping on orders of $35 or more.
Processing Time
Please allow 2–5 business days for order processing before shipment. Once processed, you will receive a tracking number via email.
Customs & Import Duties
CHIDI Empire is not responsible for any customs duties, taxes, or import fees incurred upon delivery. By placing an international order, you acknowledge and accept that your shipment may be subject to customs charges based on your country’s import regulations.
Multiple packages may be shipped to fulfill your order, depending on the availability of items.
Shipping time
Shipping time varies by location
Location
*Estimated Shipping Time
United States
7-14 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Mexico, Central America, South America
15-30 Business days
Tracking information
You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. You may also track your order directly on our website through our Track Your Order page.
If you have any other questions, please contact us and we will do our best to help you out
Return Address
If you need to return an item, please send all eligible returns to the following address:
CHIDI LLC 12530 Fairwood Pkwy Ste 102 PO Box 174 Bowie, MD 20720 United States
International Shipping: Calculated at checkout based on weight and destination. See more at our Shipping & Delivery Policy page.
4. What is your return policy?
Returns accepted within 30 days of delivery. See more at our Return & Refund Policy page.
Items must be unused and in original packaging. See more at our Return & Refund Policy page.
U.S. returns are free—use our provided label. See more at our Return & Refund Policy page.
International returns are the customer’s responsibility for shipping costs. See more at our Return & Refund Policy page.
5. How do I start a return or refund?
Fill out the Return/Refund Form and our team will send you return instructions and a label (if eligible). Once we receive the item and verify its condition, we’ll process your refund typically within 3–5 business days.
6. When will I receive my refund?
Refunds are issued to your original payment method. Please allow 3–5 business days after we process the return to see the credit on your account. See more at our Return & Refund Policy page.
7. Do you accept exchanges?
Exchanges are only accepted for items that are defective or damaged upon arrival. Please contact us within 48 hours of delivery with photos of the item. See more at our Return & Refund Policy page.
8. How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. Click the link to view status updates on the carrier’s site. You may also track your order directly on our website through our Track Your Order page.
9. My item arrived damaged or defective—what do I do?
We’re sorry to hear that! Please contact support within 48 hours of receiving your item with photos of the damage. We’ll promptly arrange a replacement or refund. See more at our Return & Refund Policy page.
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