Shipping Internationally
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you. We reserve the right to cancel and refund orders outside the US before shipping. If you are not sure if we can ship to your country, please feel free email us directly at support@chidiempre.com, or reach out to us through our website at: https://chidiempire.com/contact-us/.
Orders over $100 qualify for free shipping, while orders under $100 incur a $12.95 USD shipping fee.
Customs
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Our 2-5 day processing time.
Shipping time
Shipping time varies by location
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
Tracking information
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.